Visibility + Accessibility with Rapid7 Leads to Efficiency, Confidence

主要优势 & 巨大的胜利

When asked about the features 和 services Camden Bank enjoys most, Gosselin only had good things to say about Rapid7’s 耐多药. 当他们需要Rapid7 SOC的人时, Gosselin can be in touch with someone who knows their environment in an instant --"I’ve never felt like there wasn’t the ability to reach out to someone. 我们的工作关系很好.”

According to Gosselin, better visibility has led to more efficiency. Quarantining a device can happen immediately 和 much more effectively than before with Active 响应 powered by InsightConnect, which enables Rapid7 SOC analysts to respond to threats in Camden Bank’s environment within minutes by containing endpoints 和/or users on their behalf . 而在过去, they might have to re-image an inordinate amount of workstations “just to be safe,” Rapid7 provides the data to be much more confident 和 judicious in making such decisions.

Gosselin pointed to frustrations with his email security platform to illustrate other reasons why enhanced visibility was essential to their success, 一边解释一边完成工作,you have to customize it to do what you want it to do. 但在他看来, the visibility within those reports – even something as simple as seeing who is receiving emails with malware-infested attachments – leaves much to be desired.

“We know (this other solution) is blocking anywhere from 50 to 150 on a monthly basis. But I can’t just pull a report that shows me who got those or from where! In contrast, inside of Rapid7’s InsightConnect, I can see that,” he shared. “我可以直接进入我们制作的小部件, 和 I can see exactly who received emails with malware-infested attachments.”

Gosselin’s Advice to His Peers: Embrace Your New Teammates 

When asked what guidance he would give to a fellow VP of information 和 cybersecurity who is just getting started with Rapid7, Gosselin didn’t hesitate to advise them to lean on Rapid7’s people.

“首先，Rapid7拥有优秀的员工. 在一天结束的时候, 技术真的很重要, 这个解决方案很棒, 但当你和好人打交道时, it makes your work a lot more enjoyable 和 a lot easier,他吐露道。. 

“Because you’re not necessarily just talking to colleagues – if I pick up the phone 和 I call up my client success manager, I know that I can rely on her to help us move things along.戈瑟林说, his team may have had a few bumps in the road when they first signed on with Rapid7, but they got through it thanks to the positivity 和 open communication of Rapid7’s team members. “That connection, that care, that openness, is so important to me.”

你潜得越深，你会发现的越多

Gosselin also recommended that anyone new to Rapid7 peruse all their offerings 和 keep an eye out for new features 和 capabilities. “They’re always expanding their features,” he explained. “里面有很多数据. I think we’re likely only using 25%-30% of what’s available to us but things are already running so smoothly. We’re already so comfortable with our security posture.  I hope to get to 80% or 90% someday – 和 I expect that we will. 但它说明了其中所有的能力. 它是巨大的.”